We (Changing Hats Consultancy Ltd, trading as Debbie Thomas Coaching) are committed to respecting your privacy and are sharing below details about the type of information that is collected, how it is used and how we protect your privacy.

 

What type of information is collected?

We collect personal information which might include your name, business name, place of business, email address, telephone number, IP address and information about which website pages are accessed on this website, when and for how long.

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How is your information collected?

We collect information about you when you use this website, sign up for the newsletter or if you hire our services.
 

How is your information used?

We may use your information to:

 

• contact you through our newsletter

• gather your comments about our services

• tell you about changes to our services or business

We will hold your personal information on our systems for as long as is necessary to continue communicating with you, or until you opt out of receiving our communications.

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The information you provide when you subscribe to the newsletter (name and email address) is used only for the purpose of sending you the newsletter and related updates about special offers or new products and services.

 

Who has access to your information?

We will not share or sell your information or personal data to any third parties. This includes not sharing your information or personal data with any external parties for marketing purposes.

When you subscribe to our newsletter, your details (name and email address) are stored in Mailerlite, an email marketing service. Mailerlite will hold your this data securely and will only use it to send you emails when I action this request through our secure Mailerlite account. 

 

Opting in or opting out

You can choose whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, phone or text message, unless you have given your prior consent or are a client. 

If you no longer wish to receive our email communications, please unsubscribe from the newsletter. 

 

How to access and update your information

If you change your email address, or any details, please let us know so that we can update ourrecords.

You have the right to ask for a copy of the information we hold about you. If you would like a copy, please let us know and we will send it to you electronically, within 30 days of your request.

You can find out more about your rights as a data subject at the Information Commissioner’s Office (ICO) website.  The ICO is the UK’s Regulator for the use of personal information and data.

 

Did someone say cookies?

This website uses cookies. 

Cookies are small pieces of information that are sent to your computer when you visit a website. These pieces of information are stored on your hard drive to allow that website to recognise you each time you visit.

Cookies collect data about how you browse and use websites; they do not identify you as an individual. This website uses cookies to give you a better experience each time you visit.

 

By using this website, you agree to the use of cookies.

If you would prefer to switch off cookies, you can do so by setting your browser preferences. The website will work normally with cookies switched off, but some parts of the experience may not be as tailored to you as they would be if the cookies were switched on.

 

Links to other websites

This website may contain links to other websites. This Privacy and Cookies Notice applies only to this website and so we encourage you to read the privacy and cookies notices on the other websites you visit as we cannot be held responsible for the practices of other organisations or their websites, even if you access them using links from this website.

In addition, if you have arrived at this website from a third-party site, we cannot be held responsible for the practices of the operators of that third-party site and recommend that you check the privacy and cookies notices of that third-party site.

 

Complaints

Under the General Data Protection Regulations 2018 (GDPR 2018), you have the right to complain about the way we process your data.

If, after we have processed your complaint, you would like to take your complaint further, you can complain directly to the ICO who will contact us on your behalf.

 

Updates to this Privacy policy

This privacy policy was last updated on 23rd June 2025.  We will continue to review and update it on a regular basis.